Urban Jump Trampoline Park
Heathfield, Kent · Soft Play
The bit you came for
Our verdict
Kids
7.2/10
Fun Factor 8 · Age Fit 7
Parents
5.8/10
Seating 7 · Coffee Quality 6
Good energy-burner, but the sock policy and occasional crowd control are a bit of a faff.
The long read worth saving for nap time
What’s it actually like?
Urban Jump Trampoline Park in Heathfield is a straight-up indoor bounce venue: trampolines, dodgeball, foam pit areas, dual pits and a rainforest obstacle course. It sounds like the sort of place that can empty an energetic child in an hour, which is probably the point. The good bits are pretty clear from the reviews: staff are often described as friendly and helpful, the venue is clean, and there’s enough going on to keep children entertained. Parents also mention a decent café, reasonable pricing for snacks, plenty of seating, and a smooth check-in and safety briefing. On quieter weekdays it sounds especially manageable. The niggles are the usual trampoline-park irritations, plus a couple of sharper ones. Several reviewers mention having to buy Urban Jump’s own grip socks even when they already had suitable ones, and lockers now cost £4 with an awkward online process. There are also complaints about older kids hogging popular areas like the dodgeball and foam pit, so it may take a determined parent to keep things fair.
Two-minute orientation
Quick read
A trampoline park with dodgeball, foam pits, an obstacle course and enough space for a proper bounce session. Best for energetic primary-school kids and tweens; parents report a decent café and clean, organised setup. Watch for branded sock rules, paid lockers and some grumbles about older children hogging popular zones.
Best for ages
Strong score for mixed-age siblings
The boring brilliant stuff
Need to know
Indoor vs outdoor split
Mostly indoor
Parking detail
Full parking wording is landing soon — meanwhile check Maps plus the venue’s own FAQs.
Dog-friendly?
Probably not
Most indoor venues don't allow dogs. Worth confirming if you'd need to bring one.
Pram-friendly?
Likely yes
Indoor venues like this are typically pram-friendly.
Baby change?
Likely yes
Venues this size usually have baby change facilities.
Food on-site & BYO
Yes: Food available on-site — cafe or kiosk.
Locate it
Heathfield, Kent
THINGS PARENTS ASK
Common questions
Do you have to buy their socks?
Yes, according to reviews, outside grip socks were not accepted and branded socks had to be bought.
Is there food and drink on site?
Yes — there’s a café and snacks are described as not too pricey for the type of venue.
Is it good for younger children?
It seems best for children aged 5 and up; toddlers and preschoolers are less well suited.
Are the facilities clean and organised?
Generally yes. Reviewers mention clean areas, smooth check-in and a clear safety briefing.
WHAT PEOPLE SAY
Real review quotes
"great for an hours blast with energetic kids"
"the Rainforest obstacle course is a great touch"
"an extra fiver"