Hiland Play
UK, East London · Indoor Activity
The bit you came for
Our verdict
Kids
3.4/10
Novelty 4 · Age Fit 3
Parents
2.8/10
Value 2 · Seating 2
A tiny, pricey soft play that some call a hidden gem, but plenty of parents reckon it’s cold, cramped and poor value.
The long read worth saving for nap time
What’s it actually like?
Hiland Play is a compact indoor soft play in East Ham, set inside a mall, with a slide into a ball pit and a small baby area. From the reviews, it’s clearly aimed at younger children rather than big climbers or mixed-age siblings looking for loads to do. On its best days, parents say it’s spotless, colourful and a bit different from the usual drab soft play setup. The staff also get praised for being kind and attentive, which matters more than people admit when you’re trying to survive a kids’ outing. The problem is that several reviewers found it tiny, cold and overpriced, with extra charges for adults and very limited play value. For under-4s especially, it sounds like the sort of place that can be over and done with in half an hour — and not in a good way.
Two-minute orientation
Quick read
Small indoor soft play in East Ham with a slide, ball pit and baby area. Can feel clean, colourful and friendly on a good day. But reviews repeatedly mention high prices, tiny space and not enough to keep little ones busy.
Best for ages
The boring brilliant stuff
Need to know
Indoor vs outdoor split
Mostly indoor
Parking detail
Full parking wording is landing soon — meanwhile check Maps plus the venue’s own FAQs.
Dog-friendly?
Probably not
Most indoor venues don't allow dogs. Worth confirming if you'd need to bring one.
Pram-friendly?
Likely yes
Indoor venues like this are typically pram-friendly.
Baby change?
Likely yes
Venues this size usually have baby change facilities.
Food on-site & BYO
Likely yes: Venues this size almost always have a cafe.
Locate it
UK, East London
THINGS PARENTS ASK
Common questions
Is it good for toddlers?
Only really for the youngest children, and even then several reviews say the baby area is very limited.
How long do kids usually stay interested?
Reviews suggest some children get bored after about 20-30 minutes.
Is it expensive?
Yes, by the sound of it: reviews mention roughly £11-13 for a child plus extra adult charges.
Is it clean and safe?
Some reviewers say it’s spotless and well kept, while others describe it as cold and unhygienic, so experiences seem mixed.
WHAT PEOPLE SAY
Real review quotes
"the worst soft play we have been to"
"a pleasant little gem tucked away"
"Place is so tiny"